REIGNITE – Retreats & Events Terms & Conditions
YOUR ACCEPTANCE OF TERMS AND CONDITIONS
The website www.reigniteretreats.com and the Reignite Retreats, Events and associated materials are owned and operated by REIGNITE ENTERPRISES (ABN 40 938 805 104) (Reignite). Any reference to “we”, “us” and “our” in these Terms and Conditions refers to Reignite.
The following terms, together with the Privacy Policy, Cancelation Policy and any other additional terms and conditions provided throughout the Website, Retreat Registration Pages or otherwise form the Terms and Conditions for your use, participation and attendance at the relevant Retreat.
Please carefully read these Terms and Conditions before you register for participation and attendance at a Retreat. In using and continuing to use the Website, the registration process and in participating and attending the Retreat you agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, you must not continue to use the Website, register nor attend or participate directly or indirectly in respect of the Retreat.
We may revise these Terms and Conditions from time to time. The revised Terms and Conditions will take effect upon notice thereof, which may be provided to you by posting on the Website, via e-mail or any other means.
INTELLECTUAL PROPERTY ON THE WEBSITE
All intellectual property in relation to the Website and the content on the Website (including proprietary information, strategies, confidential information, trade secrets, software, design, diagrams, text, data, financial information, compilations, databanks, graphs, speeches, icons, logos, copyrights, designs, trade marks, concepts sound recordings and graphics comprised in the Website) (“Intellectual Property”) belongs to Reignite or its licensors or affiliates.
Reignite retains all right, title, and interest in and to the Website and all related content and Intellectual Property, and nothing you do on or in relation to the Website, or any of the related content will transfer any rights, in intellectual property or otherwise, to you, or license to you any such rights unless expressly stated otherwise.
You agree not to do anything that interferes with or breaches the Intellectual Property rights in the Website. You agree not to copy, modify, create a derivative work, reverse engineer, reverse assemble, attempt to discover the source code, sell, assign, sub-license, suggest association with us or any Service, product, brand or trade mark, grant a security interest in or otherwise transfer any content on the Website.
You may download and view content or print a copy of material on the Website for personal, non-commercial use, provided that you do not modify the content in any way. This non-exclusive right specifically excludes, any rights to: resell or make any commercial use of the Website; or collect and use any product listings, descriptions, or prices; or make any derivative use of the Website. You may not use any of the Intellectual Property as part of a hyperlink without our and each such party’s express written consent.
All rights, implied or otherwise granted to you to use our products, Website and Services are non-transferable.
Except as granted under these Terms and Conditions, permission to reprint, communicate broadcast or otherwise exploit or electronically reproduce the Website, or any related content in whole or in part for any other purpose is expressly prohibited, unless prior written consent is obtained from us. You may contact us at info@reignitelife.com if you wish to obtain such consent.
REGISTRATION AND PAYMENTS
You agree that all commercial terms regarding the Retreat shall be noted in the applicable Reignite Retreats web pages. For clarity, in respect of your registration for such Retreats, the following additional terms shall apply thereto:
- All rates are per-individual, unless stated otherwise.
- All prices subject to change. Prior sales excluded.
- Reignite reserves the right to change or alter any price, package or offering at any time without prior notice.
- All rates are subject to any and all applicable local, state, withholding and other taxes and/or hotel or venue fees, as applicable.
100% of the total sums due in respect of your registration must be paid upon your valid registration. Confirmation of payment and registration in respect of the Retreat will be sent to you via your provided email address.
To avoid any doubt, you shall be solely responsible for your travel in respect of the Retreat. Accordingly, Reignite takes no responsibility in this respect.
ATTENDANCE AND PARTICIPATION
You hereby warrant, represent and agree that you will always abide by and maintain reasonable, proper and professional standards of action and interaction with Reignite, the Retreat, Associated Parties and all third parties attending the Retreat. To this end, you agree to never harm, harass, discriminate, bully or otherwise inflict pain or stress upon any such person prior to, during or after your attendance at the Retreat.
To avoid any doubt, Reignite and its Related Parties hereby reserve the right to cancel, void or vacate your person from any Retreat location at its sole discretion upon which you shall not be entitled to any compensation or recourse therefrom.
RIGHT OF REFUSAL
Reignite hereby reserves the right to refuse a sale, reject a sale, deny admission or remove from a Retreat, any person for any reason, including, but not limited to, any harm or potential harm that person might cause, violation of the law, threats, disorderly behaviour, failure to make timely payment, illegal activity, or for any other reason that is not prohibited by law.
TRAVEL INSURANCE
Reignite requires all Retreat participants to have an active comprehensive Travel Insurance Policy that covers for Retreat activities within the designated country of the event.
Reignite Events & Retreats Cancelation Policy
Running a retreat operation involves careful planning, and while we strive to be flexible, it’s essential to understand our booking and cancellation policies for all of our Retreats.
Our Refund Policy:
As commitments to venues and service providers are made well in advance, all payments and deposits are considered final and non-refundable unless otherwise stipulated by applicable Consumer Protection legislation. Consequently, no refund will be issued upon the cancellation of your Retreat registration.
Booking Transfer Policy:
We aim to provide you as much flexibility as possible within the framework of our Retreat business. In some instances, this means you may have the option to transfer your booking to a third party or alternative date. These options are subject to where your retreat operates, so to learn about your transfer options, please see our Booking Transfer policy below:
1. Retreats Based In Australia:
1.1 Providing More Than 28 Days’ Written Notice:
If you are unable to attend your scheduled retreat and provide us with written notice at least 28 days before your scheduled Retreat date, you may apply the initial booking cost you paid as credit towards a future retreat date (within 6 months of your existing booking), subject to availability.
1.2 Providing 14-28 Days’ Written Notice:
If you are unable to attend your scheduled retreat and provide us with written notice at least 14 days but no more than 28 days before your scheduled Retreat date, you may apply the initial booking cost you paid as credit towards a future retreat date (within 6 months of your existing booking), subject to availability. Additionally, a transfer fee of 15% of the booking fee will be applied.
1.3 Providing Less Than 14 Days’ Notice: Transfers are not possible within 14 days of your scheduled Retreat date. In cases of sudden illness preventing attendance, we require a Doctor’s certificate to be emailed to info@reignitelife.com.
If you are unwell, your booking credit can be transferred to a future retreat date within 6 months of your existing booking, subject to
availability. Additionally, a transfer fee of 15% of the booking fee will be applied.
1.4 Credits: Please be aware that we do not retain or hold credits.
1.5 Transferring your booking to a Third Party:
You may be eligible to transfer your booking to a third party, subject to approval by Reignite. Transferring to a third party follows a specific protocol as outlined below:
Timing Restrictions: Third-party transfers must be initiated no less than 14 days from your scheduled retreat date.
Transfers within 14 days of your retreat booking date are not possible.
Initiating the Transfer: To initiate a third-party transfer, contact us in writing at info@reignitelife.com. Request a Booking Transfer Form.
Form Submission: Complete the Booking Transfer Form ensuring it is signed by both the existing Retreat Guest and the third party assuming the booking. Send the completed form back to info@reignitelife.com.
Review Process: Reignite will review the third party transfer request and provide a response within 5 working days from the receipt of the completed Booking Transfer Form.
Approval and Fee: Subject to approval, an AU$200 booking transfer fee will be applied.
1.6 Booking Change Limitation: Each booking is eligible for only one transfer or change. Once a booking has been transferred to a third party or otherwise modified, no further changes or transfers will be permitted. It is important to note that only a single modification is allowed per booking.
2. Retreats Based Outside of Australia:
For all Retreats that are operated outside of Australia, booking dates are final. We do understand that there can be instances where life gets in the way. Therefore, our policy focuses on providing some flexibility, such as transferring the booking to a third party. For added peace of mind in unforeseen circumstances, we strongly recommend securing a comprehensive travel insurance policy that covers potential changes to your travel plans, ensuring you’re well-protected.
Please see our Third Party Transfer option below:
2.1 Transferring your booking to a Third Party:
You may be eligible to transfer your booking to a third party, subject to approval by Reignite. Transferring to a third party follows a specific protocol as outlined below:
Timing Restrictions: Third-party transfers must be initiated no less than 60 days from your scheduled retreat date.
Transfers within 60 days of your retreat booking date are not possible.
Initiating the Transfer: To initiate a third-party transfer, contact us in writing at info@reignitelife.com. Request a Booking Transfer Form.
Form Submission: Complete the Booking Transfer Form ensuring it is signed by both the existing Retreat Guest and the third party assuming the booking. Send the completed form back to info@reignitelife.com.
Review Process: Reignite will review the third party transfer request and provide a response within 5 working days from the receipt of the completed Booking Transfer Form.
Approval and Fee: Subject to approval, an AU$300 booking transfer fee will be applied.
2.2 Booking Change Limitation:
Each booking is eligible for only one transfer or change. Once a booking has been transferred to a future date, to a third party, or
otherwise modified, no further changes or transfers will be permitted.
It is important to note that only a single modification is allowed per booking.
3. Force Majeure: If any Retreat cannot proceed due
to a force majeure event, you’ll have the option to use your booking credit towards a future Retreat date. For force majeure details, please refer to our force majeure policy in these terms below.
INTELLECTUAL PROPERTY RIGHTS
All intellectual property in relation to the Retreats (whether taught to you or otherwise) and the content provided to you (including proprietary information, strategies, diagrams, text, data, compilations, databanks, graphs, speeches) (“Intellectual Property”) belongs to Reignite or its licensors or affiliates.
You shall be entitled to utilise the Intellectual Property for your own private career or health purposes only and you shall not be entitled to at any time, use such Intellectual Property for commercial gain without the express approval of Reignite.
To avoid doubt, you may not use any of Reignite’s or Related Parties’ (defined below) trade marks, brands, designs or goodwill in any manner without the prior express approval of Reignite.
CONTENT RELEASE
During your attendance and participation at the Retreat, Reignite and its Related Parties shall be entitled to video and photograph you and your requisite participations.
Accordingly, Reignite reserves the right to take, create, produce, alter, publish, stream, reproduce, communicate and otherwise exploit any and all photos and videos use photos and videos taken prior to, during or after the Retreat provided such content is related to the Retreat or Reignite, including photos that include the images of any attendees and to use such photos for promotional and marketing purposes (“Content”).
You hereby accordingly, agree to release my name, likeness and/or image to Reignite without compensation. Further, you hereby consent to Reignite’s proposed use of the Content and waive any moral rights you may have to the Content.
Accordingly, to avoid any doubt, you agree that Reignite is the sole owner of the copyright and underlying rights that subsist in the Content or parts thereof and Reignite reserves all rights in regard to reproduction of said photograph.
To avoid any doubt, you must not take photos or otherwise reproduce any Intellectual Property, including but not limited to slides, images or other content that is displayed or provided to you at the Retreats and share such materials with third parties via online or other media. Note, you are entitled to share photos and content of you participating in the Retreats, however such content must not include any such Reiginte Intellectual Property.
WARRANTIES AND INDEMNITIES
- 1. you are legally capable of entering into binding contracts;
- 2. you have full authority, power and capacity to agree to these Terms and Conditions; and
- 3. the information provided in your order is accurate and complete.
To the fullest extent permitted by law, in no event will Reignite, its officers, shareholders, employees, agents, directors, subsidiaries, affiliates, successors, assigns, suppliers, venues, sponsors contractors or licensors (“Related Parties”) be liable for (1) any indirect, special, incidental, punitive, exemplary, or consequential damages; (2) any loss of use, data, business, or profits (whether direct or indirect), in all cases arising out of the use or inability to use the Website and/or Services; or (3) aggregate liability for all claims relating to the Website, registration process, the Retreats or ancillary circumstances and situations related to the Retreats no more than the purchase price of attendance paid by you to Reignite in respect of the relevant Retreats, to the extent permissible by applicable law.
Nothing herein removes or limits Reignite’s liability against you for fraud, fraudulent misrepresentation, breach of these Terms and Conditions, death or personal injury caused by its negligence, and, if required by applicable law, gross negligence. Some aspects of this section may not apply in some jurisdictions if prohibited by applicable law.
You agree to defend, indemnify and hold harmless Reignite or its Related Parties from and against all claims, actions, demands, liabilities and settlements, including, without limitation, reasonable legal and accounting fees, arising in connection with your use and interaction with Website, registration process, the Retreats or ancillary circumstances and situations related to the Retreats or resulting from, or alleged to result from, your interaction with the Website, registration process, the Retreats or ancillary circumstances and situations related to the Retreats, a breach of your representations and warranties or your violation of any of these Terms and Conditions.
GENERAL LIABILITY RELEASE
You hereby release Reignite, its employees, directors, agents, suppliers, related companies, partners, venues, sponsors, advertisers and all associated entities (“Associated Parties”), from any and all claims, liabilities, loss to property, damages, injuries and other liabilities that may arise out of or in connection with your purchase and/or participation in any aspect of the Retreat.
PRIVACY POLICY
In using the Website, you may give us personal information in which you have certain rights including your name, email address, age, occupation, address, telephone number or in some instances, your financial details. By using the Website, you grant us consent to use your personal information in accordance with our privacy policy and you acknowledge that our privacy policy forms part of these Terms and Conditions. Please click on this link to view our privacy policy.
FORCE MAJEURE
Where a force majeure event gives rise to a failure or delay in us performing our obligations under these Terms and Conditions, those obligations will be suspended for the duration of the force majeure event. In the event a force majeure event renders the Retreat inoperable or unable to occur, Reignite will firstly look to re-schedule the Retreat to a further suitable date and location or, if there is no such alternative refund to you 30% of the purchase paid for registration for that particular Retreat, subject to Consumer protection legislation. This 30% refund takes into consideration that Reignite commits to its operation well in advance for any venues, service providers, facilitators and staff which are necessary components for the running of each Retreat.
A force majeure event will include: (a) any event which is beyond our reasonable control; (b) hacker attacks, or virus or other malicious software attacks or infections; (c) problems with the internet, part of the internet, or any third party internet service provider; (d) venue disruptions due to any cause; (e) Event disruptions due to any cause and/or (d) power failure, industrial disputes affecting any third party, governmental regulations, fires, floods, disasters, civil riots, terrorist attacks or wars affecting the Retreat or your participation and attendance therein.
GENERAL
You may not transfer, assign, charge, sub-license or otherwise deal in any of your rights or obligations arising under these Terms and Conditions. Any attempt by you to do so will be null and void. We may transfer, assign, charge, sub-contract, sub-license or otherwise deal in any or all of our rights or obligations arising hereunder, at any time providing that such action does not serve to reduce the guarantees benefiting you hereunder.
The limitations of warranties and liability hereunder protect all our third-party suppliers and venues.
These Terms and Conditions constitute the entire agreement between us and you in relation to the Retreat and your attendance therein and supersedes all other (prior or contemporaneous) communications or displays whether electronic, oral, or written, between us and you in relation to the Retreats.
The provisions of these Terms and Conditions which by their nature survive termination or expiry of these Terms and Conditions, will survive cancellation of your registration or termination in respect of the Retreats.
These Terms and Conditions are governed by the laws of the New South Wales, Australia, and you irrevocably submit to the exclusive jurisdiction of the courts of the State of New South Wales.
If any of these Terms and Conditions are invalid, unenforceable or illegal, that term will be struck out and the remaining terms will remain in force.
If we do not act in relation to a particular breach by you of these Terms and Conditions, this will not be treated as a waiver by us of our right to act with respect to subsequent or similar breaches.
View additional corresponding terms here:
Cancelation Policy: https://www.reigniteretreats.com/cancelation-policy/
Privacy Policy: https://www.reigniteretreats.com/privacy-policy/